Attendant console; Billing & enhanced reporting; Contact center; Health management and quality of experience Per Sundqvist - Competella

Competella er en innfødt Microsoft Teams og Skype for Business uavhengig programvareleverandør som utvikler avanserte kontaktsentre, Attendant Console og komplementære Office User-tillegg. Målet vårt er å forbedre og optimalisere kommunikasjonen mellom virksomheter (våre kunder) og deres kunder ved å utvikle en modulær multimedia-kanaliseringsløsning – Competella UCS (Unified

The Competella Attendant Console is designed and developed based on input from a large number of receptionists who has hands-on experience with the features required by a switchboard to be able to support the company in delivering precise service for callers to the company's main number. Competella is a native Microsoft Teams and Skype for Business independent software vendor who develops advanced Contact Centers, Attendant Console and complementary Office User add-on’s. Our aim is to improve and optimize the communication between businesses (our clients) and their customers by developing a modular multi-media channeling solution – the Competella UCS (Unified … Meet the ultimate Customer Experience Journey expectations! The Competella Communication Suite provides excellent tools for routing and distribution of contacts to contact center agents and switchboard attendants that integrates call control with an advanced directory search engine, access to presence, calendar, e-mail and IM. The Competella Unified Communication Suite offers complementary applications and extended functionality on top of the Microsoft Lync. The suite provides classical PBX applications like advanced attendant console and contact center but in a new way utilizing the new possibilities and power in the Microsoft Unified Communication platform. The Competella Attendant Console is a product in the cloud based Competella Communication Suite which is natively POWER integrated to Teams and offers advanced call distribution and a user-friendly interface which is key to deliver superior service to callers and the organization stakeholders. 2017-10-13 The Competella Communication Suite is a high-end Teams Contact center solution as well as a well-proven Attendant Console function used by many companies who wants features and functions beyond the level of what comes natively with Microsoft Teams.

Meet the ultimate Customer Experience Journey expectations! The Competella Communication Suite provides excellent tools for routing and distribution of contacts to contact center agents and switchboard attendants that integrates call control with an advanced directory search engine, access to presence, calendar, e-mail and IM. The Competella Unified Communication Suite offers complementary applications and extended functionality on top of the Microsoft Lync. The suite provides classical PBX applications like advanced attendant console and contact center but in a new way utilizing the new possibilities and power in the Microsoft Unified Communication platform. Använd Competella Attendant Console med Competellas telefoni köer. Det pågår snabb utveckling av Telefonistplattformar i molnet så ta en dialog med våra säljare om ni har dessa behov så ni verkligen gör rätt val.

General. Hedensted Kommune • Favrskov Kommune Competella var i øvrigt den første i verden der blev ”Qualified by Microsoft” inden for området; ”Attendant Console for 1. Add to Cart.

Enroll to our 30 minute introduction Attendant Console webinar Mar ch 23rd at 2:30 PM (14:30) CET. Vores partnerskab og fælles rejse sammen med Microsoft og vores nye Competella SaaS (Software-as-a-Service) for Teams direkte i Azure, er blevet en ægte succes.

Competella Norway AS. Karvesvingen 2 Med Competellas Unified Communications Suite kan vi hjälpa dig migrera från ditt äldre telefonsystem (PBX) till Office 365 Cloud PBX. På så vis kan du både behålla och utöka dina funktioner, som kontaktcenter, receptionist och -agenter. Läs mer om Competella. Competella Attendant Console - Hantiere und Übertrage Anrufe mit hohem Serviceniveau!

Competella Attendant Console. -håndtere og overføre opkald med et højt serviceniveau! Competella ledsager konsol er designet og udviklet ud fra input fra et

Org. No. 556781-5070 . Competella International Sales. Agern Allé 24. 2970 Hoersholm +45 89 88 40 56 .
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You can for example work in a Switchboard, be a provider of cloud solutions, a reseller or an existing customer that want to know more about our SaaS-solutions. Competella contact center workgroup.

You can for example work in a Switchboard, be a provider of cloud solutions, a reseller or an existing customer that want to know more about our SaaS-solutions. In Q3 2012, they replaced their legacy Aastra PBX’s with a complete Skype for Business (Lync) system. They had a need for a native Skype for Business (Lync) advanced attendant console solution. After evaluating different systems on the market, they decided to deploy the Competella Attendant Console.
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When choosing an attendant console there are several factors to consider. Number of operators - How many users will be running the software at 1 time. Shared information - Whether you want your users to be able to share contacts, chat with each other, or have shared park detail. The cost - What will the replacement cost be on something that

112 33 Stockholm +46 8 465 010 40. Org. No. 556781-5070 .